Privacy Policy
Last updated: October 11, 2026
This page explains what we collect, what we do with it, and how to get it removed. The short version: we keep the minimum needed to run a Rust server and a store, we don't sell any of it, and card details never touch our systems.
1. What we collect
| When | What | Why |
|---|---|---|
| You connect to the game server | Steam ID, Steam name, IP address, playtime, in-game actions and chat (server logs), ban and kick records | Running the server, kits and points, enforcing the rules, stopping cheats and ban evasion |
| You verify | Steam ID, Discord ID and Discord username, time of verification | Giving you the verify kit and the Verified role, one per person |
| You buy something | Steam ID, the items ordered, order ID, time and amount, and whether a subscription is active. Payment details (card, email, billing address) are collected by PayNow, not by us. | Delivering what you bought, renewing or removing ranks, support, fraud and chargeback handling |
| You use the Discord | What you post, your Discord ID and username, moderation records | Running the community and enforcing the rules |
| You visit this website | Standard web server logs (IP address, browser type, pages requested) kept by our host, Cloudflare | Security and keeping the site up |
2. Cookies
The website sets one cookie, asg_session, when you sign in with Steam to verify or to buy. It only holds a signed copy of your Steam ID and expires after 7 days. There are no advertising cookies and no third-party trackers. PayNow's checkout sets its own cookies under its own policy.
3. Who else sees it
- PayNow processes payments as the merchant of record and sees your Steam ID, order and payment details. PayNow's privacy policy.
- Cloudflare hosts this website and handles its traffic. Cloudflare's privacy policy.
- Steam (Valve) and Discord handle sign-in. When you verify, Steam tells us your Steam ID and Discord tells us your Discord ID, username and which servers you're in. We don't get your email or password from either.
- Facepunch / Easy Anti-Cheat run their own anti-cheat on every Rust server.
- BattleMetrics may show public server data (player names, playtime), as it does for every Rust server.
We don't sell your data and we don't share it with advertisers. We may share it if the law requires it, or to deal with cheating, fraud or abuse (for example sharing a cheater's Steam ID with other server owners).
4. How long we keep it
- Server logs and chat logs: up to 90 days, then deleted or rolled over.
- Points balances, playtime and rank data: while the server exists.
- Verification links: until you unlink or ask us to delete them.
- Order records: 7 years, because tax and chargeback rules require it.
- Ban records: kept indefinitely, so bans keep working.
5. Your rights
Wherever you live, you can ask us what we hold about you, ask us to correct it, or ask us to delete it. Open a ticket in Discord or email us (below) from an account we can match to the data. We'll answer within 30 days. We'll delete everything except what we have to keep (order records) and ban records, which we keep in a minimal form (Steam ID and reason) so the ban still works.
If you're in the EU, UK or California you have extra rights under GDPR, UK GDPR or the CCPA, including the right to complain to your local data protection authority. Our legal basis for processing is performing our agreement with you (running the server and delivering purchases) and our legitimate interest in keeping the server fair and secure.
6. Children
The Service isn't meant for anyone under the minimum age for Steam and Discord (13 in most countries), and we don't knowingly collect data from them. Purchases require you to be 18 or to have a parent buy for you. If you think a child has given us data, contact us and we'll delete it.
7. Security
The website runs over HTTPS only. Server data is stored on the game server and on Cloudflare's systems, with access limited to server staff. No system is perfectly secure, so we can't guarantee anything, but we don't store passwords or payment details at all, which removes the most valuable targets.
8. Changes
If we change this policy, we'll update the date at the top and post in #announcements in Discord.
9. Contact
Asgard Rust
Discord: discord.gg/89TRmEpkR8 (open a ticket)
Email: support@asgardrust.gg